Accessibility Statement

Last updated: May, 2026

FELR Inc. is committed to making our website accessible and usable for all customers, including people with disabilities.

We aim to maintain our website in substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are widely used as a benchmark for website accessibility.

We are working to improve the accessibility, usability, and performance of our website on an ongoing basis. This includes reviewing our website structure, navigation, text, images, forms, buttons, checkout experience, and third-party applications where reasonably possible.

While we strive to make all pages and features accessible, some content may not yet fully conform to accessibility standards. This may be due to third-party applications, Shopify functionality, embedded content, browser issues, or technical limitations. We do not control all third-party tools, but we aim to work with vendors and service providers that support accessibility.

If you have difficulty accessing any part of our website, placing an order, reading product information, using checkout, or accessing any policy or document, please contact us and we will make reasonable efforts to assist you.

You can contact us at:

Email: hello@felrhealth.com

When contacting us, please include, where possible:

• the page, feature, or product you had difficulty using;
• a brief description of the issue;
• the assistive technology, browser, and device you were using, if relevant; and
• your preferred contact method.

We will make reasonable efforts to respond promptly and provide the information, product, service, or transaction support you need through an accessible alternative method where possible.

FELR Inc. welcomes accessibility feedback and is committed to ongoing improvement.